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Terms and Conditions

1. Introduction

These terms and conditions govern the use of our website, including browsing and purchasing products. By accessing the website, you agree to abide by these terms.

2. Product Information

• All jewelry items listed on the website are subject to availability.
• We ensure accurate product descriptions and pricing, but errors may occur. In such cases, we reserve the right to correct any inaccuracies or cancel orders.

3. Order Process

• By placing an order, you confirm that the provided details are accurate and complete.
• Orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel orders for any reason, including payment issues or stock unavailability.

4. Payment Terms

• We accept payments via credit card, debit card, UPI, net banking, and authorized payment gateways.
• All transactions are secure, and customer payment information is protected.

5. Shipping & Delivery

• We offer nationwide shipping for all products. Delivery timelines are subject to location and shipping method chosen.
• Any delays in delivery will be communicated via the contact details provided.
• The risk of loss and title for purchased items pass to you upon our delivery to the carrier.

6. Returns & Exchanges

• Jewelry items can be returned or exchanged within 7 days from the delivery date, subject to certain conditions (e.g., unworn, in original packaging).
• Custom orders or engraved jewelry are not eligible for return unless defective.

7. Cancellations

Orders can be cancelled before shipping for a full refund. Once the order has been shipped, cancellations are not permitted.

8. Warranty

The warranty does not cover wear and tear, accidental damage, or loss.

9. Liability

Jyotichand Bhaichand Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website.

10. Dispute Resolution

In the event of any dispute arising from the use of the website or purchase of products, all legal matters shall be subject to the jurisdiction of Pune city courts.

11. Modification of Terms

We reserve the right to modify or update these terms at any time, and such changes will be posted on the website.

12. Privacy Policy

All personal information collected on the website will be handled in accordance with our privacy policy.

13. Contact Information

For any inquiries, please contact our customer service team at 9371714646.