FAQ

Explore Our FAQ Section

Find clear answers to the most common questions about gold and silver jewellery, purity, care, maintenance, and services. Our goal is to help you make informed and confident jewellery choices.
How Do I Care For My Gold Jewellery?

Gold jewellery should be cleaned gently using warm water, mild soap and a soft cloth or brush. Avoid harsh chemicals, perfumes and chlorine as they may dull the finish. When not in use, store gold jewellery separately in a soft pouch to prevent scratches and tangling.

How Can I Tell If My Gold Jewellery Is Real?

Authentic gold jewellery comes with a hallmark indicating its purity, such as 22K or 18K. At Jyotichand Bhaichand Jewellers, all gold jewellery is BIS hallmarked, ensuring certified purity and authenticity. You may also visit our store for professional testing and verification.

What Is the Difference Between 22K and 18K Gold?

22K gold contains 91.6% pure gold and is commonly used for traditional jewellery. 18K gold contains 75% pure gold mixed with other metals, making it stronger and ideal for diamond or daily-wear jewellery. Both offer beauty, but their usage depends on design and durability needs.

Does Gold Jewellery Tarnish Over Time?

Pure gold does not tarnish, but alloys mixed with gold may react slightly over time. Regular cleaning and proper storage help maintain its shine. Occasional professional polishing can restore the original brilliance of your jewellery.

How Do I Care For My Silver Jewellery?

Silver jewellery should be stored in airtight pouches to prevent oxidation. Clean it gently using a soft cloth or silver-cleaning solution. Avoid exposing silver jewellery to moisture, perfumes and household chemicals to prevent tarnishing.

Why Does Silver Jewellery Turn Black?

Silver reacts with sulphur in the air, causing tarnish and darkening. This is a natural process and does not indicate poor quality. Regular cleaning and proper storage can easily restore its original shine.

What Is the Difference Between Sterling Silver and Pure Silver?

Pure silver is 99.9% silver and is very soft. Sterling silver contains 92.5% silver mixed with other metals, making it stronger and more suitable for jewellery. Most silver jewellery is crafted in sterling silver for durability and long-lasting wear.

Can Gold or Silver Jewellery Be Resized?

Most gold and silver rings can be resized depending on the design and gemstone setting. Our experts carefully assess each piece to ensure that resizing does not compromise its strength or appearance. Visit our store for a professional consultation.

How Should I Store Gold and Silver Jewellery at Home?

Gold and silver jewellery should be stored separately in soft cloth pouches or lined boxes to prevent scratches and tangling. Silver jewellery should be kept in airtight bags to reduce tarnishing, while gold jewellery should be stored away from moisture and direct sunlight.

Find Your Answers Here

Is Daily Wear Gold Jewellery Safe to Use?

Yes, but lighter designs and 18K gold are better suited for daily wear as they are more durable. We recommend removing jewellery during heavy physical activities to avoid unnecessary wear and tear.

Can Silver Jewellery Be Worn Every Day?

Yes, silver jewellery can be worn daily, especially sturdy designs like chains, bangles, and rings. However, regular exposure to water, sweat, and chemicals may cause faster tarnishing. Proper care and occasional cleaning will keep silver jewellery looking new.

Do You Offer Jewellery Cleaning and Polishing Services?

Yes, Jyotichand Bhaichand Jewellers offers professional cleaning, polishing, and maintenance services for gold and silver jewellery to help restore its original beauty and finish.

Can I Exchange or Upgrade My Old Gold Jewellery?

Yes, we offer gold exchange and upgrade options based on prevailing gold rates and purity evaluation. Visit any of our branches to know more about our exchange policies.

Get In Touch Today

If you have any additional questions or need expert guidance, our team is always happy to assist you. Visit our showroom or reach out to us for personalised support.

    Your Shopping cart

    Close