Terms and Conditions

  1. Introduction
    These terms and conditions govern the use of our website, including browsing and purchasing products. By accessing the website, you agree to abide by these terms.
  2. Product Information
    ● All jewelry items listed on the website are subject to availability.
    ● We ensure accurate product descriptions and pricing, but errors may occur. In such cases, we reserve the right to correct any inaccuracies or cancel orders.
  3. Order Process
    ● By placing an order, you confirm that the provided details are accurate and complete.
    ● Orders are subject to acceptance and availability.
    ● We reserve the right to refuse or cancel orders for any reason, including payment issues or stock unavailability.
  4. Payment Terms
    ● We accept payments via credit card, debit card, UPI, net banking, and authorized payment gateways.
    ● All transactions are secure, and customer payment information is protected.
  5. Shipping & Delivery
    ● We offer nationwide shipping for all products. Delivery timelines are subject to location and shipping method chosen.
    ● Any delays in delivery will be communicated via the contact details provided.
    ● The risk of loss and title for purchased items pass to you upon our delivery to the carrier.
  6. Returns & Exchanges
    ● Jewelry items can be returned or exchanged within 7 days from the delivery date, subject to certain conditions (e.g., unworn, in original packaging).
    ● Custom orders or engraved jewelry are not eligible for return unless defective.
  7. Cancellations
    ● Orders can be cancelled before shipping for a full refund. Once the order has been shipped, cancellations are not permitted.
  8. Warranty
    ● The warranty does not cover wear and tear, accidental damage, or loss.
  9. Liability
    ● Jyotichand Bhaichand Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website.
  10. Dispute Resolution
    ● In the event of any dispute arising from the use of the website or purchase of products, all legal matters shall be subject to the jurisdiction of Pune city courts.
  11. Modification of Terms
    ● We reserve the right to modify or update these terms at any time, and such changes will be posted on the website.
  12. Privacy Policy
    ● All personal information collected on the website will be handled in accordance with our privacy policy.
  13. Contact Information
    ● For any inquiries, please contact our customer service team at 9371714646.
  14. Contact Information Usage
  15. Purpose of Contact: By sharing your contact information, you consent to be contacted by Jyotichand Bhaichand Jewellers’ team for purposes including, but not limited to, informing you about:
    o Current and upcoming offers
    o Feedback on your shopping experience
    o Event invitations and updates
    o Other promotional activities and announcements
  16. Modes of Communication: Our team may reach out to you via:
    o Phone calls
    o SMS
    o WhatsApp
    o Email
  17. Frequency of Contact: Communication will be made at reasonable intervals to ensure you stay informed without unnecessary disruptions.
  18. Data Privacy: Your contact information will be kept confidential and used solely for the purposes mentioned above. We will not share your information with third parties without your explicit consent.
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